Phone calls are still one of the fastest ways to connect with customers, but rampant scam calls and telesales tactics have made people wary of answering unknown numbers, leaving businesses struggling to make contact. Find out what is behind this shift in behavior and how you can adapt to it.
Even without being an IT expert, you can improve the security of your Windows PC. From creating stronger passwords to keeping your software up to date, this guide walks you through 10 simple and stress-free ways to boost your Windows security. Use stronger passwords Passwords are often the first and easiest target for cybercriminals.
Mobile devices, while incredibly convenient, also present considerable security risks. This guide covers essential steps that every business should take to keep its mobile devices secure. From using password managers to practicing safe browsing habits by using virtual private networks (VPNs), discover how to fortify your mobile security to prevent unauthorized access to sensitive information.
Sticking with legacy IT systems is more detrimental to your business than it seems. From poor system performance to rising maintenance costs, here are eight clear signs that outdated technology is keeping your business from reaching its full potential. Business IT systems are foundational to success.
Hackers have found a way to send phishing emails using regular office devices such as printers, bypassing security checks. Read this article to learn how this scheme works and the steps you can take to prevent an attack. How do hackers use office devices to send fake phishing emails? Microsoft 365’s Direct Send feature was […]
When a faulty update from security firm CrowdStrike caused millions of Windows PCs to crash in 2024, Microsoft sought to answer why so many systems were so fragile. The result: a smarter, more resilient Windows designed to stay online, recover faster, and avoid another mass outage.
When it comes to insider threats, the focus is often on human error, but what about the “ghosts in the machine”? These are the countless applications, software, and automated systems — each with its own non-human identity (NHI) — that keep your business running.
Unexpected events such as power outages, cyberattacks, and natural disasters can seriously impact your business. Fortunately, having a business continuity plan (BCP) helps you recover quickly, reduce risks, and keep essential operations running smoothly.
Many people are getting better at spotting phishing attacks from outside sources. But what if the attack appears to come from within your own company? A recently discovered vulnerability in Microsoft 365 is being used to bypass traditional security, making it easier than ever for hackers to send you convincing fake emails that slip past […]
With the rise of remote and hybrid work environments, Voice over Internet Protocol (VoIP) has become a must-have for businesses. This technology offers two options: VoIP softphones and hardphones, each with its own pros and cons. In this article, we’ll discuss the differences between these two VoIP solutions and help you determine which one is […]
